Delivery Options Overview

At Candy Stop, we ensure your treats reach you quickly and safely! We offer delivery through trusted services like Pathao and eCourier for reliable nationwide coverage. Additionally, our personal delivery team is available to bring your orders directly to your doorstep with extra care. Enjoy fast and hassle-free delivery every time!

1. Order the Product from Website

2. You Will Receive an Order Confirmation.

3. Wait for Your Order to Arrive

4. Take Your Order From Delivery member.

Exchange or Return of Goods

For any issues with your order, please check the product in front of the delivery member at the time of receipt. Claims made after delivery cannot be accommodated.
Thank you for your understanding!

The product is not accepted back if at least one of the components is missing:

  • Complete product packaging and accessories
  • a receipt proving the fact of purchase in the Candy Stop online store
  • Product Missing.

Please ensure to check the product in front of the delivery member. Once the delivery member has left, claims or excuses will not be accepted. Refunds will be processed within the timeframe set by Candystop Authority. Thank you for your cooperation!

FAQs

My order hasn't arrived yet. Where is it?

We’re sorry for the delay! Please check the tracking details sent to your provided contact number or email. If you’re unable to find the information, feel free to contact us directly with your order ID, and we’ll assist you in locating your package.

Do you deliver on public holidays?

Delivery on public holidays depends on availability. Please contact us for more information regarding your specific order.

Do you deliver to my postcode?

We offer doorstep delivery within Dhaka. For locations outside Dhaka, delivery depends on availability. Most courier services deliver to district cities but may not cover sub-districts or upazilas. Please contact us to confirm delivery options for your area.

Is next-day delivery available on all orders?

Yes, we offer same-day or urgent delivery depending on availability. An additional charge applies for urgent delivery, and you must contact us before placing your order to confirm.

Can I customize my order or create a gift package?

Absolutely! We offer customized orders and gift packages tailored to your preferences. Contact us with your requirements, and we’ll create the perfect package for you.